Telework centers are offices that are generally set up close to a majority of people who might otherwise drive or take public transit. They usually feature the full complement of office equipment and a high-speed Internet connection for maximum productivity. Some feature support staff, including receptionists or administrators. For example, a number of telework centers have been set up around the Washington Metropolitan Area: 7 in Maryland, 8 in Virginia, 3 in Washington, D.C. and 1 in West Virginia. Telework centers allow people to reduce their commute yet still work in a traditional office setting. Some telework centers are set up by individual companies while others are established by independent organizations for use by many organizations. Telework centers are attractive to people who do not have the space or inclination to work from home. They offer employers the ability to maintain a more formal structure for their workforce.
More and more companies and startups especially are embracing remote work—where you use online collaboration and communication tools to do your work from wherever you want. And you don’t have to be a 20-something hotshot designer or coder to reap the benefits of working remotely. Many remote positions are for customer support positions or other customer-facing positions that don’t require specialized skill sets.
Security must be addressed for teleworkers and non-teleworkers as well. In 2006, a United States Department of Veterans Affairs employee's stolen laptop represented what was described as "potentially the largest loss of Social Security numbers to date". While he was not a telecommuter, this incident brought attention to the risks inherent in working off-site. Ninety percent of executives charged with security in large organizations feel that telework is not a security concern. They are more concerned with the occasional work that's taken out of the office by non-teleworkers because they lack the training, tools, and technologies that teleworkers receive. In other studies regarding Job Characteristics Theory, job feedback seemed to have the strongest relationship with overall job satisfaction compared to other job characteristics. While teleworking, communication is not as immediate or rich as face-to-face interactions. Less feedback when teleworking is associated with lower job engagement. Thus, when perceived supervisor support and relationship quality between leaders and teleworkers decreases, job satisfaction of the teleworker decreases. The importance of manager communication with teleworkers is made clear in a study that found that individuals have lower job satisfaction when their managers telework.
Like talking to people and helping walk them through problems? You can bring in extra income as a contract customer support superstar for companies all over the world. Due to the 24/7 nature of online businesses, companies are looking for people in different time zones to help deal with issues that their users are having. Better yet, if you have experience in service or retail you’ll be perfectly suited. Check out indeed or the other remote job boards I listed earlier to find opportunities.
These work arrangements are more likely to become more popular with current trends towards greater customization of services and virtual organizing. Distributed work offers great potential for firms to reduce costs, enhance competitive advantage and agility, access a greater variety of scarce talents, and improve employee flexibility, effectiveness and productivity. It has gained in popularity in the West, particularly in Europe. While increasing in importance, distributed work has not yet gained widespread acceptance in Asia.